Cannot access Internet After Windows Update - Zone Alarm

>> Thursday, July 10, 2008

The steps that the customer needs to take are:

1) Double click the zone alarm Icon in the bottom right corner of the screen.

2) Select “Firewall” on the left of the screen that opens.

3) Select the “Main” tab in the top right of the Zone Alarm screen

4) In the “Internet Security Zone” move the slide bar from “High” to “Medium”
Note: If the Zone Alarm icon does not appear in the bottom right hand corner of the screen, you may need to re launch it by clicking on “Start” -> “Programs” -> “Zone Labs” -> and select Zone Alarm.

Note2:If the “Main” tab is not there, it could be that the customer is using an older version. In that case the “Internet Security Settings” should be accessible from the “Firewall” Selection.



Damn you, Zone Alarm! High call Q because of your dumbass updates. Huwaaaa!!!

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